
Shuffle
Terms of Service
Updated: 15/11/2024
About These Terms
Please read these Terms of Service ("Terms", "Terms of Service", "tos", "Service") carefully before accessing any services under https://shufflebot.lol/, this is a legal agreement between You ("Your", "Yourself") and Shuffle Bot ("Us", "We", "Our Company", "Shuffle") and by using any services maintain by our company you automatically agree to it.
By accessing the service you automatically agree to these terms as stated above, if you disagree with any of these terms then you do not have permission to use our services.
About our Service
Shuffle Bot is a Discord Inc. (https://discord.com/) Bot that provides high-quality music streaming right to your Voice Channel, Shuffle supports a wide range of platforms to stream from and also many different commands for viewing popular songs and much.
Our service uses the Discord Inc. (access via https://discord.com/) public developer api to facilitate it's operations, we follow all Privacy Policy, Terms of Service and Developer Terms for the api and we do not allow any form of abuse or violations of Discord Inc's api via Shuffle's Services. Any abuse should be repoted to the shuffle team via [email protected] as soon as possible with relevant information.
Termination
The Shuffle Team reserves the right to terminate or suspend anyone's access to Shuffle Bot at any time with or without previous access solely at the Team's discretion, violations of the Shuffle Terms of Service will also result in termination of access no matter when the offence happened.
Should your access be terminated you may appeal the action by emailing [email protected] with your Discord Account ID, Blacklist Identification Code, and an Appeal. All appeals must be submitted within 31 Days of the Blacklist being issued otherwise our team reserves the right to disregard the appeal. Any attempts to bypass, remove, or tamper with the termination of access may result in further actioning of any accounts used in the process and even IP Bans from Web Services provided by Shuffle Bot.
Restrictions on use of Shuffle
Shuffle Bot allows you to do a wide-range of different things such as playing audio from supported sources, viewing top liked song's, artist's and more. You are allowed to use any commands and/or systems provided by Shuffle however you must abide by the following;
- — You may not use Shuffle Bot to play audios that;
- • Disrupt a Voice Channel
- • Play offensive / racist audio's
- • Play NSFW Audio's in a non NSFW Voice Channel
- — You may not attempt to bypass any termination's of access
- — You may not abuse any bugs or exploits
- — You may not attempt to Spam and/or Rate Limit Shuffle
- — You may not attempt to access any protected Shuffle API routes without correct authorisation
Governing Law
All matters shall be settled in accordance to the laws of the United Kingdom of Great Britain and Northern Ireland, more specifically the country of England. These matter's may include but are not limited to Term's of our Service, Agreement's, Dispute's, and etc.
Paid Services
While Shuffle Bot is a free service, like most service's we have various paid services which help Shuffle stay up and function. User's are not required to purchase a Paid Service in order to use Shuffle and it is fully up to each individual user if they'd like a Paid Service. Should you wish to purchase a Paid Service we advise that you review the content's below to ensure you understand our terms.
Services
Shuffle paid service's consist of;
- • User Premium
- • Server Premium
- • Custom Branded Bot (Closed Beta)
Conditions
When purchasing a paid service you herby agree to the following conditions;
- • Your Paid Service is a Monthly or Annually billed subscription.
- • Shuffle reserves the right to cancel your subscription at any time with or without prior notification, with or without a refund.
- • You agree to our refund policy. (See next section down)
- • You may cancel your subscription at any time and maintain your benefits till the next billing date.
- • Each subscription is per user and/or per server based on the subscription type, you may transfer each subscription to another user or server at any time however you will still be billed for it.
- • You understand that you will not be able to redeem a Discount Code and/or Gift Card once your subscription is already started and will have to cancel then re-subscribe in order to redeem any discount codes.
Refund Policy
All paid service's at Shuffle are subject to this Refund Policy. Any and all Refund Request's are handled on a case-by-case basis in accordance with our Refund Policy, in order to submit a refund request you must email [email protected] with the following details; Your Full Legal Name, Your Most Recent Transaction ID, Reasoning for Refund, Method of Payment
Our Legal & Billing team aims to respond within 48 working hours. If you do not receive a response within 48 hours then please reach out to our Customer Service Team via [email protected] and then someone can inquire about it futher on your behalf.
Refund Reasons
Some cases where Shuffle may issue a refund are but not limited to;
• Requested within 14 Days of Purchase
• Product did not meet advertised standards
• Incorrect Amount Billed
Please Note, Our team reserves the right to deny or approve any refund request for any reason at any time.
Payments
All payments on Shuffle are processed via https://paddle.com/ and therefore when purchasing a Paid Service you'll be directed to Paddle in order to finalize your purchase. Shuffle is not liable for any issues, data breaches, incorrect charges and etc and in the unlikely event that anything like this should occur please contact https://paddle.com/ directly.
Upon purchasing a Paid Product via our Payment Processor https://paddle.com/ the displayed amount at checkout will be deducted via your chosen payment method, upon a successful payment you will automatically receive your paid service as listed on our website. If you do not have access to your paid service upon purchase then please check that your payment went through, if your payment goes through and you do not receive your Paid Service please contact our team via [email protected]
Downtime & Termination
As a Service relying on other system's & service's we can't guarantee 100% uptime, however our Team tries their hardest to ensure that we can provide as much uptime as possible by switching out servers that Shuffle is hosted on, updating service's and much more. However sometimes the team need to turn off Shuffle for maintenance purposes, these downtimes are always announced at least 24 hour's prior in our Discord Server in the #status channel by a member of the team.
In the unlikely event of our team deciding to terminate the service and close the company down everyone would be notified at least 72 Hours prior to the termination of service via the #announcements channel within our Discord Server.
Right to Modify
The Shuffle Team has the right to modify this Term's of Service document alongside any other document with or without prior notice.
Children Policy
Our Services and legal document's do not address anyone under the age of 13 Years Old, anyone found using the service while being under the age of 13 Years Old will immediately have their access revoked and all data collected regarding this user will be removed from our databases.
If you are the parent or legal guardian of an under 13 Year Old user of our service please contact our team as soon as possible via [email protected] with the Discord Account Identifier & Username and further information that you deem fit in order for our team to remove any data stored.
Cookies
We employ the use of cookies. By accessing Shuffle, you agreed to use cookies in agreement with the Shuffle's Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
Hyperlinking to Our Content
The following organizations may link to our Website without prior written approval: Government agencies; Search engines; News organizations; Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site. These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site. We may consider and approve other link requests from the following types of organizations: commonly-known consumer and/or business information sources; dot.com community sites; associations or other groups representing charities; online directory distributors; internet portals; accounting, law and consulting firms; and educational institutions and trade associations. We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Shuffle; and (d) the link is in the context of general resource information. These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Shuffle. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response. Approved organizations may hyperlink to our Website as follows: By use of our corporate name; or By use of the uniform resource locator being linked to; or By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site. No use of Shuffle's logo or other artwork will be allowed for linking absent a trademark license agreement.